DIRECT BROKERS
OUTSOURCING SALES PROCESSES
ABOUT
We create acquisition programs dedicated to the customers of financial, insurance and telecom sectors. The programs are based on the integrated IT systems and developed training processes, and we provide the full monitoring of their effectiveness. Our potential includes rich, 7-year experience in telemarketing campaigns management with respect to call centers, customers service and telesales.
TECHNOLOGY SUPPORT
Depending on the competences (defined by the principal, partner or customer), our company makes use of the dedicated IT systems to optimize the quality of the provided services, standardization and cost optimization.
TRAINING
The training system of our company was prepared in the consideration of the needs of employees holding different posts in the call/contact center departments of both the sale and customer service profile.
AUDIT
Direct Brokers Specialists take the role
of an external Call Center to provide the optimum training of consultants and the current management of their work.
EXPERIENCE
Our experience encompasses the development and management of 20 acquisition programs (telesales of financial and telecom products).