Our experience includes developing and managing over 20 acquisition programs (telesales of financial and telecommunications products).
The real indicators of our experience are:
- phone contact with over 10 million of customers,
- nearly 550.000 policies sold,
- nearly 700.000 telecom services sold.
The telesales programs implemented, both in the design phase and later management, are based on the PRINCE2 methodology adapted to the needs of direct marketing.
The assumption of the methodology is to enable effective delivery of appropriate quality services, within a specified time and within the established budget. It helps in risk management, quality supervision and implementation of effective changes, as well as taking advantage of challenges and opportunities that arise during the project implementation.
