Our experience encompasses
the development and management of 20 acquisition programs (telesales of financial and telecom products).
Real indices of our experience are as follows:
- phone contact with over 10 million of customers;
- nearly 550.000 policies sold;
- nearly 700.000 telecom services sold.
The telesales programs are based, both on the stage of design and further management, on PRINCE2 – the project management methodology adapted to the needs of direct marketing.
The assumption of the methodology is the effective supply of proper-quality services within a fixed time frame and within the agreed budget. It is useful in the risk management, quality supervision and implementation of effective changes as well as taking advantage of challenges and opportunities occurring during the project implementation.
